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Continuing Education (C.E.)

CE Client Rights - 2 Hour Credit

This is a 2 hour CE course discussing client rights. What rights does a client have?

Upon completion of this class the student will be able to:
1. Name basic state and federal client rights laws.
2. Define Advance Directives.
3. Describe the Long-Term Care Ombudsman Program.
4. Define adult abuse, abandonment, neglect, and financial exploitation.
5. List your responsibility as a mandatory reporter.
6. Identify the types and risks of restraints and safer alternatives.
7. Describe problem-solving and its importance in caregiving.
  • Getting Started
  • How To Navigate Your Course
  • Learning Objectives
  • Definitions
  • What Rights Do Clients Have? The Basics
  • Right to Live with Dignity & Respect
  • What It All Comes Down To
  • Video: Proclomation for the Dignity & Rights of All Human Beings
  • Advocacy
  • Ombudsman Program
  • Washington Protection and Advocacy System
  • Right to have freedom of choice
  • Can Clients Really Choose?
  • Checkpoint on Choice
  • Can a Client Refuse Care?
  • Checkpoint on Refusing Care
  • What about Health Care Decisions?
  • Video: Loss of Independence in the Elderly
  • Checkpoint on Healthcare Decisions
  • Right to Privacy & Confidentiality
  • Video: Support Privacy and Confidentiality
  • Confidentiality
  • Checkpoint - Confidentiality
  • Right to Live Free of Abuse & Neglect
  • Presentation - Abuse & Neglect
  • Video: Verbal & Emotional Abuse
  • Video: Abuse of People with Disabilities A Silent Epidemic
  • Presentation: Mandatory Reporting
  • Video: Mickey Rooney's Appeal to End Elder Abuse
  • Checkpoint on Mandatory Reporting
  • Video: The Megaphone Effect - Reclaiming Recovery
  • Right To Live Free of Restraints
  • Presentation: Restraints
  • Checkpoint on Restraints
  • Thinking of Alternatives to Restraints
  • Presentation: Problem Solving
  • Video: Brainstorming Done Right
  • Final Quiz - Must Pass With 80% or Higher
  • Final Quiz
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever